Der US-amerikanische 4-Sterne-General Stanley McChrystal berichtet in einem kurzen Auszug seines TED-Talks aus März d. J. über (s)eine für Militärs fundamentale Erkenntnis im Umgang mit Informationen und Wissen:
Now, we did what we knew, how we had grown up, and one of the things that we knew, that was in our DNA, was secrecy. It was security. It was protecting information. It was the idea that information was the lifeblood and it was what would protect and keep people safe. And we had a sense that, as we operated within our organizations, it was important to keep information in the silos within the organizations, particularly only give information to people had a demonstrated need to know. But the question often came, who needed to know? Who needed, who had to have the information so that they could do the important parts of the job that you needed? And in a tightly coupled world, that’s very hard to predict. It’s very hard to know who needs to have information and who doesn’t. I used to deal with intelligence agencies, and I’d complain that they weren’t sharing enough intelligence, and with a straight face, they’d look at me and they’d say, „What aren’t you getting?“ I said, „If I knew that, we wouldn’t have a problem.“
But what we found is we had to change. We had to change our culture about information. We had to knock down walls. We had to share. We had to change from who needs to know to the fact that who doesn’t know, and we need to tell, and tell them as quickly as we can. It was a significant culture shift for an organization that had secrecy in its DNA.
Quelle und Video: Stanley McChrystal: The military case for sharing knowledge | TED